welcome to First Financial Bank!

You should have received your new debit card in the mail around March 1.  If you haven’t received your debit card by March 16th, call us on our dedicated conversion line for Westfield Bank at 833.536.3100.

Westfield bill payments are scheduled based on payment due date, while First Financial Bank bill payments are scheduled based on payment processing date. Your estimated delivery date is indicated within online banking. 

Yes! We offer Zelle® upon request. You simply have to call us to get set up for the first time at 833.536.3100 or stop in a branch and we will set you up. This is to protect your accounts from fraud. 

Yes! We offer telephone banking so that you can easily access your accounts and transfer money between accounts 24/7.  You can opt in calling our Client First Center.  When you call us for the first time, you’ll need to set up a PIN. You will also need your account number and some personal information that only you will know. More information is also available here.

Yes! Your deposit and any automated ACH payments (i.e. mortgage or utilities payments) will transfer over to First Financial Bank. However, it's alwaysa good idea to validate that everything transferred over as expected and ensure they are paid as expected.  

Several of our accounts are fee-free or offer ways to earn out of your account such as keeping a minimum balance in it, or opting in to estatements. Monthly service charges including paper statement fees will be waived on checking and savings accounts through September 30, 2026 to allow time to ensure you are in the best account for your banking needs.  

You can use the “Loan Payment” option link at bankatfirst.com by clicking on the “Sign In” button then clicking “Loan Payment” under Additional tools & resources. When using this option, you will need to set your loan payment the first time, so please have your loan account number handy.  Note that when paying your loan with a debit card through our loan payment portal you will incur a $5.95 per transaction fee.  If you have online banking with us, you can also pay your loan through online banking by setting up an account transfer.

You can view our entire library of personal banking FAQs here.

We have plenty of resources including guides and video tutorials on our f1RSTNAVIGATOR resources page. You can access them all here. 

To find out more about Remote Deposit Capture, head on over to our resources page. 

You should have received your new debit card in the mail around March 1. If you haven’t received your debit card by March 16th, call us on our dedicated conversion line for Westfield Bank at 833.536.6200.