Stimulus payment updates
The third round of stimulus payments we’ve received from the federal government are available for most. We know stimulus funds are essential to many, and it can be challenging to get answers, especially if you didn't receive payment right away. IRS.gov/coronavirus and IRS.gov/coronavirus/get-my-payment are two resources to help get answers about qualification, available payment options and payment status.
Use our most popular digital services to manage your account and check your stimulus payment
Frequently asked questions
Paperwork scams
There is no paperwork required to receive your check, and there is no way to accelerate the amount of time it takes to receive your check other than setting up direct deposit with the IRS.
Check advance scams
Fraudsters claim you’ll get your payment faster if you pay them a fee, but in reality they don’t provide you money, or will deposit fraudulent checks into your account and will ask for funds back before the check charges back. The IRS is doing everything it can to get checks out as quickly as possible.
IRS imposters
The IRS does not communicate through email, send links to websites, or text about stimulus payments or other tax matters. It is important not to click links that you are sent via text or email.
Myth 1. The stimulus check will be taxed.
Myth 2. Next year’s tax refund will be lower.
Myth 3. My payment will take a long time to arrive.
Coronavirus Hardship Relief Program
We are here to help. If you are in a hardship situation, you can reach your First Financial Bank representative in one of the following ways:
- Call your First Financial banker at your local banking center. For a list of banking centers, hours, and phone numbers, please use our banking center locator.
- Reach out via our dedicated COVID-19 hotline at 844.897.9563. This line is open 8:00 AM - 8:00 PM EST Monday through Friday and 8:00 AM - 5:00 PM EST Saturday.
We are working tirelessly for and with our clients. If you have already received hardship assistance and believe you may need an extension of the previous relief, please contact our Loss Mitigation Department at 800.896.7453.
Information accurate as of 05/17/2021.
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